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Seaboard Engineering Sdn Bhd is seeking a detail-oriented billing administrator to manage documentation and invoicing for shipments and jobs in Johor Bahru. You will coordinate with customers, vendors, and internal teams to collect all supporting paperwork and ensure invoices reflect the service orders.
The role requires 1–2 years in administrative support, billing, or shipping docs, and fluency with MS Office.
This role involves managing the complete documentation and invoicing process for shipments and jobs. You will proactively gather supporting paperwork from customers, vendors, and internal teams, compile and verify all documents against service orders, create accurate invoices within the billing system, and hand over finalized invoices to the Accounts Receivable team for payment tracking.
Proactively follow up with customers, vendors, and internal operations staff to gather all necessary supporting paperwork for billing
Chase down missing or delayed documents (such as shipping instructions, delivery orders, gate passes, or client confirmations) to ensure no delays in the billing cycle
Compile and organize comprehensive document sets for every shipment or job
Review the gathered supporting documents to ensure all details match the customer's service order before billing
Create and generate accurate invoices for customers within the company's billing system based on the compiled supporting documents
Attach all required supporting paperwork to the final invoice and issue it to the customer
Hand over the finalized invoices to the Accounts Receivable (AR) Executive for payment tracking and collection
1–2 years of experience in administrative support, billing, or shipping documentation
Excellent document-hunting and follow-up skills
Highly organized with a systematic approach to filing and paperwork
Proficient in Microsoft Office (Word, Excel)
Quick to learn standard billing or ERP software
Proactive and assertive in chasing documents
Highly meticulous to ensure no paperwork is missing