Accounts Receivable Executive

Singtel; Kuala Lumpur; On-site; Confidential; Full time

Job summary

A leading telecommunications company based in Kuala Lumpur is seeking an Accounts Receivable Officer to manage the end-to-end supplier lifecycle, ensuring efficient onboarding and compliance. The ideal candidate will have over 5 years of experience in accounts receivable or finance operations and possess strong analytical skills. Responsibilities include overseeing customer billing, managing receivables, and ensuring accurate reporting. Proficiency in Microsoft Excel and experience with Certinia (FinancialForce) is essential, along with excellent communication skills.

Qualifications

• 5+ years of experience in Accounts Receivable, billing, or finance operations.
• Ability to identify discrepancies and resolve issues effectively.
• Strong analytical and problem-solving skills.

Responsibilities

• Manage end-to-end supplier lifecycle across onboarding and governance.
• Prepare, verify, and issue accurate customer invoices.
• Monitor outstanding receivables and perform timely follow-ups.
• Support month-end closing activities and ensure compliance.
• Identify opportunities to streamline billing processes.

Skills

Degree in Accountancy, Finance, or related discipline

Minimum 5 years of experience in Accounts Receivable

Strong understanding of AR cycles

Proficiency in Microsoft Office (especially Excel)

Experience with Certinia (FinancialForce)

Knowledge of Power BI or reporting tools

Excellent communication and interpersonal skills

Education

Degree in Accountancy, Finance, or related discipline

Tools

Microsoft Excel

Certinia (FinancialForce)

Power BI

Job description

The Accounts Receivable Officer is responsible for managing the end-to-end supplier lifecycle across onboarding, master data governance, digital enablement, and supplier risk oversight within KL GBS. This role ensures suppliers are onboarded efficiently, maintained accurately across procurement and ERP systems, and continuously monitored for governance and risk compliance. The incumbent oversees supplier data integrity across platforms (e.g., Ivalua, SAP, AcuBuy), drives adherence to internal policies and third-party risk requirements, and ensures operational excellence in supplier lifecycle management. Acting as the central point of accountability for supplier onboarding governance and ongoing risk oversight, the role partners closely with Procurement, IT, Finance, Risk, Compliance, and Business stakeholders to strengthen supplier controls, improve data accuracy, and enhance transparency across the supplier base.

Make An Impact By

• Customer Billing & Invoicing
• Prepare, verify, and issue accurate customer invoices in accordance with contracts, pricing structures, and billing schedules
• Ensure billing completeness and accuracy across multiple business units
• Maintain proper documentation to support billing transactions
• Collections & Receivables Management
• Monitor outstanding receivables and perform timely follow-ups with customers
• Support cash flow management by ensuring prompt collections
• Track and elevate overdue accounts where necessary
• Billing Issue Resolution
• Investigate billing discrepancies, disputes, and customer queries
• Perform root cause analysis and provide timely, accurate resolutions
• Work closely with stakeholders to prevent recurring issues
• Stakeholder Management
• Collaborate with onshore and offshore Accounts Receivable teams to ensure smooth end-to-end processes
• Liaise with internal stakeholders and external customers to clarify billing matters
• Provide clear and professional communication on billing-related enquiries
• Compliance, Reporting & Month-End Activities
• Maintain accurate billing records for audit and reporting purposes
• Support month-end closing activities, including accrals and AR reporting
• Ensure compliance with internal controls, policies, and audit requirements
• Process Improvement & Team Support
• Identify opportunities to streamline, standardize, or automate billing processes
• Support finance transformation and system enhancement initiatives
• Work collaboratively with finance and P2P teams to ensure consistent service delivery

Skills For Success

• Degree in Accountancy, Finance, or related discipline
• Minimum 5 years of experience in Accounts Receivable, billing, or finance operations
• Strong understanding of AR cycles, invoicing processes, and accounting principles
• Ability to identify discrepancies, perform analysis, and resolve issues effectively
• Proficiency in Microsoft Office (especially Excel)
• Experience with Certinia (FinancialForce)
• Knowledge of Power BI or reporting tools
• Experience in process improvement or shared services environments
• High attention to detail and accuracy
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to manage high volumes of transactions efficiently
• Strong prioritization and time management capabilities
• Adaptability in a dynamic, multi-entity environment