Digital Solutions Executive

Academy of Safety and Emergency Care Sdn. Bhd.; Shah Alam; On-site; MYR 36,000 - 48,000; Full time

Job summary

The Academy of Safety and Emergency Care (ASEC) in Shah Alam, Malaysia is seeking a curious, proactive junior professional to support the team in improving how we work through AI, automation and digital tools.

You will work closely with the Team Lead on ongoing projects, turning discussions into practical solutions and gradually taking ownership of tasks as skills grow. Fresh graduates are welcome to apply.

Qualifications

• Diploma or degree in IT or related field.
• Basic programming knowledge with hands-on project experience.
• Interest in AI-assisted development and automation.
• Fresh graduates or up to 2 years of relevant experience.

Responsibilities

• Work with Team Lead to understand problems and improve processes.
• Clarify user requirements and translate discussions into clear actions.
• Assist in building digital tools and workflows using AI and automation.
• Prepare prototypes, gather feedback, and refine solutions.
• Test changes and document findings; check usability and data accuracy.
• Research tools and discuss their suitability with Team Lead.
• Maintain progress updates, change records and user guides; support users.

Skills

Basic programming

AI familiarity

APIs basics

Database basics

Teamwork

Education

Diploma/degree in IT

Tools

Automation tools

Web development

APIs

Job description

We are looking for a curious, proactive individual to support the team in improving how we work through AI, automation and digital tools.

You will initially work closely with the Team Lead, assisting with ongoing projects, exploring ideas and turning discussions into practical solutions. You are not expected to lead projects independently from day one. As your skills and understanding develop, you will gradually take ownership of tasks and smaller projects.

Key responsibilities

• Work alongside the Team Lead to understand problems, explore ideas and improve existing processes.
• Help clarify user requirements, organise information and translate discussions into clear action items.
• Assist in building and improving digital tools, applications and workflows using AI-assisted development and automation.
• Prepare simple prototypes, gather feedback and refine solutions with the team.
• Test changes, reproduce reported issues and document findings. Check usability, data accuracy, access permissions and the impact on existing processes.
• Research relevant tools and approaches, and discuss their suitability with the Team Lead.
• Maintain clear progress updates, change records and user guides; support users and follow up on issues until resolved.

Qualifications

• Diploma or degree in IT, Computer Science, Information Systems, Software Engineering or a related field. Candidates from other backgrounds with relevant practical projects are also encouraged to apply.
• Basic programming knowledge and some hands‑on experience building a website, application, automation or digital tool through studies, personal projects or work.
• Interest in AI-assisted development, automation and user experience. A basic understanding of databases and APIs is an advantage.
• Fresh graduates and candidates with up to two years of relevant experience are welcome.

Core skills and attributes

You do not need to be highly experienced in every area, but should have a basic foundation and be willing to develop these skills through practical work:

• Logical thinking: Break problems into steps and consider different scenarios.
• Understanding requirements: Listen carefully, ask questions and check assumptions.
• Communication: Explain ideas clearly, share progress and raise difficulties early.
• Problem-solving: Investigate causes, explore solutions and follow through, seeking help when needed.
• Attention to detail and responsibility: Check results, handle company information carefully and take ownership of assigned tasks.
• Learning and teamwork: Be open to feedback, work well with guidance and actively contribute ideas.

Tools and technical exposure

You will be expected to check the accuracy and suitability of AI-generated outputs, rather than assume they are correct.

The Academy of Safety and Emergency Care (ASEC) is a globally accredited and HRD Corp-registered emergency response training provider based in Shah Alam, Malaysia. Established in 2004, ASEC aims to equip employees in Malaysian workplaces with life‑saving knowledge and skills to mitigate losses in case of emergencies. The company has four training divisions: First Aid & Emergency Care, Firefighting, Hazmat Response, and Emergency Response.

The Academy of Safety and Emergency Care (ASEC) is a globally accredited and HRD Corp-registered emergency response training provider based in Shah Alam, Malaysia. Established in 2004, ASEC aims to equip employees in Malaysian workplaces with life‑saving knowledge and skills to mitigate losses in case of emergencies. The company has four training divisions: First Aid & Emergency Care, Firefighting, Hazmat Response, and Emergency Response.