Customer Support Associate — Full Training

Radiiglobal; Petaling Jaya; Presencial; MYR 27.900 - 39.060; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Full training provided

Descripción de la vacante

A customer service company in Petaling Jaya is seeking candidates for handling customer inquiries and complaints. Applicants must have at least an SPM and be fluent in English; knowledge of Mandarin is advantageous. The position requires a service-oriented attitude and the ability to work on rotational shifts. Fresh graduates are encouraged to apply with full training provided. This role offers a dynamic environment to meet customer service expectations.

Formación

• Fluent in English; Mandarin is a plus.
• Experience in the service industry is preferred.
• Training provided for fresh graduates.

Responsabilidades

• Handle customer inquiries and complaints.
• Exceed customer expectations in service quality.
• Collaborate with team to meet KPIs and SLAs.

Conocimientos

Customer service

Effective communication

Teamwork

Problem-solving

Educación

SPM

Descripción del empleo

A customer service company in Petaling Jaya is seeking candidates for handling customer inquiries and complaints. Applicants must have at least an SPM and be fluent in English; knowledge of Mandarin is advantageous. The position requires a service-oriented attitude and the ability to work on rotational shifts. Fresh graduates are encouraged to apply with full training provided. This role offers a dynamic environment to meet customer service expectations.