Customer Service Representatives (Base at KLIA)

Fast Limousine & Cab Sdn Bhd; Sepang; Presencial; MYR 20.000 - 33.000; Jornada completa

Descripción de la vacante

Fast Limousine & Cab Sdn Bhd, based at KL International Airport, is seeking a Customer Service Representative to greet customers and coordinate transport services. You will dispatch vehicles and drivers to meet passenger needs while upholding a premium service image.

Requirements include a Diploma in Hospitality/Tourism Management, good English communication, and a friendly, professional manner; multilingual skills are a plus. Salary is competitive with benefits.

Formación

• Min Diploma in Hospitality/Tourism Management or related fields.
• Base location at KL International Airports.
• Ability to read and write in English reasonably well.
• Being multi-lingual would have added advantage in this position.
• Ability to connect with customers from diverse backgrounds in a friendly and professional manner.
• Strong critical thinking and problem-solving skills to handle complex customer queries and provide effective solutions.
• Competitive salary and good remuneration benefit offers.

Responsabilidades

• Maintain order, meet and greet services at airport.
• Dispatch vehicles and drivers to meet customer’s transportation needs.
• Conveys a high profile of the company by being neatly dressed in company uniform and offering quality customer service courteously.

Conocimientos

Customer service

Communication

Multilingual

Educación

Diploma in Hospitality/Tourism Management or related fields

Herramientas

Microsoft Office

Descripción del empleo

Customer Service Representatives (Base at KLIA)

Fast Limousine & Cab Sdn Bhd (formerly known as Swift Limousine & Cab Sdn Bhd) is a company built upon a vision to bring, to an established perceived personal transportation market, a fresh position appealing to the discerning traveler, or simply someone who appreciates the safety and prestige of a higher standard of transport.

Who we are

Fast Limousine & Cab Sdn Bhd is a company built upon a vision to bring, to an established perceived personal transportation market, a fresh position appealing to the discerning traveler, or simply someone who appreciates the safety and prestige of a higher standard of transport.

What You'll Do

The primary purpose of the customer service representative is to maintain order, meet and greet services at airport, dispatch vehicles and drivers to meet customer’s transportation needs. Conveys a high profile of the company by being neatly dressed in company uniform and offering quality customer service courteously.

What You'll Need

Min Diploma in Hospitaly/Tourism Management or related fields Base location at KL International Airports Ability to read and write in English language reasonably well. Being to multi-lingual would have added advantage in this position Ability to connect with customers from diverse backgrounds in a friendly and professional manner. Create a job ad Strong critical thinking and problem-solving skills to handle complex customer queries and provide effective solutions. Competitive salary and good remuneration benefit offers

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Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a customer services representative?
• Do you have customer service experience?
• Which of the following languages are you fluent in?
• Have you worked in a call centre before?
• Which of the following Microsoft Office products are you experienced with?

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What can I earn as a Customer Service Representative