Airport Customer Service & Dispatch Specialist

Fast Limousine & Cab Sdn Bhd

Sepang

On-site

MYR 20,000 - 33,000

Full time

3 days ago

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Job summary

Fast Limousine & Cab Sdn Bhd, based at KL International Airport, is seeking a Customer Service Representative to greet customers and coordinate transport services. You will dispatch vehicles and drivers to meet passenger needs while upholding a premium service image.

Requirements include a Diploma in Hospitality/Tourism Management, good English communication, and a friendly, professional manner; multilingual skills are a plus. Salary is competitive with benefits.

Qualifications

Min Diploma in Hospitality/Tourism Management or related fields.
Base location at KL International Airports.
Ability to read and write in English reasonably well.
Being multi-lingual would have added advantage in this position.
Ability to connect with customers from diverse backgrounds in a friendly and professional manner.
Strong critical thinking and problem-solving skills to handle complex customer queries and provide effective solutions.
Competitive salary and good remuneration benefit offers.

Responsibilities

Maintain order, meet and greet services at airport.
Dispatch vehicles and drivers to meet customer’s transportation needs.
Conveys a high profile of the company by being neatly dressed in company uniform and offering quality customer service courteously.

Skills

Customer service

Communication

Multilingual

Education

Diploma in Hospitality/Tourism Management or related fields

Tools

Microsoft Office

Job description

Requirements include a Diploma in Hospitality/Tourism Management, good English communication, and a friendly, professional manner; multilingual skills are a plus. Salary is competitive with benefits.

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