Customer Service Representative

TP; Bayan Lepas; On-site; MYR 28,000 - 50,000; Full time

Job summary

Teleperformance Bayan Lepas in Malaysia is hiring a Customer Success Specialist who loves talking to people and proactively solving issues.

You will communicate with customers via phone, email and chat, provide knowledgeable answers about product, pricing and availability, and work with internal teams to meet customer needs. Fresh grads are welcome; joining date available from 6 November; rotation shifts.

Responsibilities

• Communicate with customers via phone, email and chat
• Provide knowledgeable answers to questions about product, pricing and availability
• Work with internal departments to meet customer's needs

Job description

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists

I’m currently hiring for Customer Success Specialist positions at a Teleperformance in Bayan Lepas.

Job details:

* Salary: depending on qualifications and work experience

* Working hours: Rotational shifts

* Working days: 5 days a week, with 2 days off

* Available joining dates: 6 November join date

We are hiring for local Malaysia only and open for fresh grads!

Responsibilities

• Communicate with customers via phone, email and chat
• Provide knowledgeable answers to questions about product, pricing and availability
• Work with internal departments to meet customer's needs