Customer Service & Process Improvement Executive

VitalAire Canada Inc.; Seberang Perai; On-site; MYR 30,000 - 50,000; Full time

Job summary

VitalAire Canada Inc. is looking for a Customer Service Executive in Seberang Perai, Malaysia. This full-time position involves managing order fulfillment processes and ensuring customer satisfaction. Candidates should have a Bachelor's degree, problem-solving skills, and a customer-centric approach. Experience in sales or customer service is valuable. This role requires effective communication skills and the ability to work on a 5.5 days basis with a commitment to continuous learning and improvement.

Qualifications

• Experience in sales administration or customer service role required.
• Highly organized and detail-oriented, managing multiple priorities.
• Able to work on a 5.5 days basis (alternative Saturday).
• Fresh graduates are welcome to apply.

Responsibilities

• Oversee daily order fulfillment processes and customer service support.
• Serve as the primary contact for customer requests and order processing.
• Drive resolution of customer issues and manage feedback for improvements.

Skills

Problem-solving skills

Customer-centric mindset

Organizational skills

Communication skills

Interpersonal skills

Education

Bachelor's degree in any discipline

Job description

VitalAire Canada Inc. is looking for a Customer Service Executive in Seberang Perai, Malaysia. This full-time position involves managing order fulfillment processes and ensuring customer satisfaction. Candidates should have a Bachelor's degree, problem-solving skills, and a customer-centric approach. Experience in sales or customer service is valuable. This role requires effective communication skills and the ability to work on a 5.5 days basis with a commitment to continuous learning and improvement.