Customer Service Executive: Calm, Solution‑Driven Support

Winner Venture Sdn Bhd; Kuala Lumpur; On-site; MYR 50,000 - 60,000; Full time

Benefits offered by this job

Insurance

Medical Benefit

Annual Bonus

Annual Trip

Exciting Team Building Events

Job summary

Winner Venture Sdn Bhd invites applications for a Customer Service Executive position based in Kuchai Lama, Malaysia. The role focuses on customer-centric service, professional interaction, and reliable issue resolution to maintain high satisfaction levels.

The ideal candidate has Bahasa Malaysia and English language skills, a suitable educational background, and is open to fresh graduates or juniors seeking growth in customer service. Attractive incentives accompany the role.

Qualifications

• Candidate must possess at least a Higher Secondary/STPM/"A" Level/Pre-U, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field.
• Required language(s): Bahasa Malaysia, English
• Preferably 1 year of working experience in the related field is required for this position.
• Applicants must be willing to work in Kuchai Lama.
• Preferably Junior Executives specializing in Customer Service or equivalent.
• Fresh Graduates are welcome to apply.

Skills

Customer-oriented

Professional

Patient empathetic

Positive attitude

Calm under pressure

Responsible accountable

Detail-oriented

Adaptable flexible

Team-oriented

Resilient

Willingness to learn

Education

Higher Secondary/STPM/"A" Level/Pre-U, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree

Tools

Microsoft Office

Google Workspace

Customer Database Management

Data Entry & Management

Email & Live-Chat Platforms

Customer Service Reporting

KPI Tracking & Monitoring

Basic Troubleshooting

Order Management Systems

Job description

Winner Venture Sdn Bhd invites applications for a Customer Service Executive position based in Kuchai Lama, Malaysia. The role focuses on customer-centric service, professional interaction, and reliable issue resolution to maintain high satisfaction levels.

The ideal candidate has Bahasa Malaysia and English language skills, a suitable educational background, and is open to fresh graduates or juniors seeking growth in customer service. Attractive incentives accompany the role.