Customer Service & Oracle Orders Coordinator

TTM TECHNOLOGIES MALAYSIA SDN. BHD.; Penang; On-site; MYR 36,000 - 48,000; Full time

Job summary

TTM Technologies Malaysia Sdn. Bhd. is seeking a Customer Service Coordinator to handle PO receipt, review, and entry in Oracle, while maintaining sales orders across the system.

You will coordinate reschedules between customers and the factory and ensure on-time delivery by coordinating with Production Planning and Logistics. As the primary contact inside the factory, you will bridge with the Sales team and other departments to meet customer requests and deliver timely responses, with a

Qualifications

• 1-2 years of customer service experience, preferably in electronics.
• University degree completed; no specific major required.
• English proficiency; Mandarin is an added advantage (listening, speaking, writing).
• Experience with ERP systems/Oracle order entry is desirable.

Responsibilities

• Receive customer PO, review and input PO into Oracle; book Sales Orders.
• Maintain and update sales orders in the system.
• Coordinate customer reschedule requests with the factory and update reschedules in Oracle.

Skills

Customer service

English

Mandarin

Education

University degree

Tools

ERP systems

Oracle order entry

Job description

TTM Technologies Malaysia Sdn. Bhd. is seeking a Customer Service Coordinator to handle PO receipt, review, and entry in Oracle, while maintaining sales orders across the system.

You will coordinate reschedules between customers and the factory and ensure on-time delivery by coordinating with Production Planning and Logistics. As the primary contact inside the factory, you will bridge with the Sales team and other departments to meet customer requests and deliver timely responses, with a