Customer Service Executive (Retail Sales)

Diamond & Platinum Sdn Bhd; Ipoh; On-site; MYR 28,000 - 42,000; Full time

Benefits offered by this job

8 rest days per month (~ Five (5) work

Full day and shift work arrangement

Overtime pay

On-the-job Training

High sales performers enjoy attractive

Sales Excellence Awards | Overseas…

Medical & dental claim benefit and

group insurance coverage

Comfortable and Luxurious Working Envi

Job summary

Diamond & Platinum Sdn Bhd is seeking a customer-focused sales consultant to provide excellent service through personalized assistance and product knowledge. You will drive sales by meeting targets and promoting products effectively, while maintaining showroom presentation.

Responsibilities include handling transactions, keeping accurate records, and supporting a luxurious retail environment across locations in The Curve, Petaling Jaya; Setia City Mall, Shah Alam; and The Mall, Brunei.

Qualifications

• Minimum SPM/Diploma or Degree in any related discipline.
• Preferably with retail sales, customer service or hospitality experience
• Proficiency in English, Bahasa Malaysia & Chinese
• Good interpersonal skills and a pleasant personality
• Sales-driven and result-oriented
• Willingness to work on Weekends, Public Holidays and retail hours
• Added advantage for jewellery sales background, GG, GIA or Jewellery Design qualifications

Responsibilities

• Provide excellent customer service through personalized assistance and product knowledge.
• Drive sales by meeting targets and promoting products effectively.
• Maintain a high standard of showroom presentation and product displays.
• Handle administrative tasks, including processing transactions and keeping accurate records.

Skills

Customer service

Sales-oriented

Interpersonal skills

Multilingual

Education

SPM/Diploma or Degree

Job description

Provide excellent customer service through personalized assistance and product knowledge.

Drive sales by meeting targets and promoting products effectively.

Maintain a high standard of showroom presentation and product displays.

Handle administrative tasks, including processing transactions and keeping accurate records.

Company Benefits:

• 8 rest days per month (~ Five (5) work days a week)
• Full day and shift work arrangement
• Overtime pay
• On-the-job Training
• High sales performers enjoy attractive commissions and incentives
• Sales Excellence Awards | Overseas Incentive Trip with Cash Allowance
• Medical & dental claim benefit and group insurance coverage
• Comfortable and Luxurious Working Environment

Requirements:

• Minimum SPM/Diploma or Degree in any related discipline
• Preferably with retail sales, customer service or hospitality experience
• Proficiency in English, Bahasa Malaysia & Chinese (added advantage for serving diverse clientele)
• Good interpersonal skills and a pleasant personality
• Sales-driven and result-oriented
• Willingness to work on Weekends, Public Holidays and retail hours
• Added advantage for those with jewellery sales background, GG, GIA or Jewellery Design qualifications

Work Locations under Diamond & Platinum:

The Curve, Petaling Jaya [immediate]

Setia City Mall, Shah Alam

The Mall, Brunei

Note: Those who have applied previously need not reapply.