Customer Service Executive

MTT Shipping Sdn Bhd; Shah Alam; On-site; MYR 36,000 - 48,000; Full time

Benefits offered by this job

Medical Miscellaneous allowance

Employer EPF 16%

Sport Activities

Annual Dinner

Job summary

MTT Shipping Sdn Bhd in Shah Alam, Malaysia is seeking a logistics coordinator to manage end-to-end operations and customer service. The role involves coordinating shipments, handling import/export documentation, monitoring orders, and generating invoices while communicating with stakeholders.

The ideal candidate will have a relevant diploma or degree and strong organizational skills. The company emphasizes a fast-paced environment, attention to detail, and teamwork, with perks including medical

Qualifications

• Diploma or Bachelor’s Degree in Logistics, Supply Chain, Business, or related disciplines.
• Prior working experience in the logistics industry preferred.
• Good communication and customer service skills.
• Detail-oriented with strong organizational abilities.

Responsibilities

• Coordinate logistics operations and customer service activities.
• Handle import/export documentation and stakeholder communication.
• Monitor orders and shipments, and manage invoicing.
• Maintain accurate records and ensure customer requirements are met.

Skills

Communication skills

Customer service

Detail-oriented

Organizational skills

Microsoft Office

Education

Diploma/Bachelor’s in Logistics

Tools

Microsoft Office

Job description

Responsible for coordinating logistics operations and customer service activities, including import/export documentation, order and shipment monitoring, invoicing, and stakeholder communication. Ensure smooth operational processes, timely issue resolution, and high service standards while maintaining accurate records and meeting customer requirements.

About you

Diploma or Bachelor's Degree in Logistics, Supply Chain, Business, or related disciplines

Prior working experience in the logistics industry are preferred

Good communication and customer service skills

Detail-oriented with strong organizational abilities

Proficient in Microsoft Office applications

Able to work in a fast-paced environment and manage multiple tasks

Positive attitude, willingness to learn, and a team player

Logistics, Freight & Delivery Services 101-1,000 employees

We are young and dynamic shipping and logistics company with corporate offices in Glenmarie Shah Alam. We are currently seeking an energetic and enthusiastic individual to join our team.

We are young and dynamic shipping and logistics company with corporate offices in Glenmarie Shah Alam. We are currently seeking an energetic and enthusiastic individual to join our team.

Perks and benefits

• Medical Miscellaneous allowance
• Employer EPF 16%
• Sport Activities
• Annual Dinner