Customer Programs Manager – End-to-End PM in Manufacturing

Agensi Pekerjaan Minde Group Sdn Bhd; Penang; On-site; MYR 120,000 - 180,000; Full time

Job summary

Agensi Pekerjaan Minde Group Sdn Bhd is seeking an experienced Program/Project Manager to oversee multi-disciplinary customer projects in a manufacturing environment. You will manage all phases from initiation to completion, coordinate with sales, engineering, manufacturing, quality, and shipping, and ensure timely, cost-effective delivery.

The role requires a Bachelor's degree and at least five years' experience in program management, with strong cost analysis, BOM control, and

Qualifications

• Bachelor's degree in a related field is required.
• 5+ years of program/project management experience in manufacturing/engineering.
• End-to-end project delivery with cost analysis and risk assessment.
• Strong knowledge of product development and BOM management.
• Detail-oriented with proactive process-improvement mindset.
• Willing to travel occasionally for meetings/site visits.

Responsibilities

• Design, implement, and oversee customer programs from initiation to completion.
• Plan, execute, control, and review project delivery to meet commitments.
• Respond promptly to client needs and manage expectations.
• Maintain strong customer relationships; liaise with internal departments.
• Provide project status updates and regular reports to clients.
• Conduct cost analyses and prepare accurate quotations.
• Develop programs to improve cost-efficiency, safety, and standards.
• Drive performance on revenue, costs, and delivery metrics.

Skills

Project management

Customer relations

Cost analysis

BOM management

Process improvement

Cross-functional coordination

Education

Bachelor's degree in Engineering/Business/Project Management

Job description

Agensi Pekerjaan Minde Group Sdn Bhd is seeking an experienced Program/Project Manager to oversee multi-disciplinary customer projects in a manufacturing environment. You will manage all phases from initiation to completion, coordinate with sales, engineering, manufacturing, quality, and shipping, and ensure timely, cost-effective delivery.

The role requires a Bachelor's degree and at least five years' experience in program management, with strong cost analysis, BOM control, and