Customer Programs Analyst - Ops & Data Reporting

Celestica Inc.; Malaysia; On-site; MYR 60,000 - 100,000; Full time

Job summary

Celestica Inc. is seeking a Customer Program Management Analyst to join our operations team in Malaysia. The role focuses on coordinating with customers, monitoring orders, and resolving issues to ensure on-time delivery while maintaining detailed performance reports.

The ideal candidate has a Bachelor's degree and 2–4 years of relevant experience, with strong data entry, Excel, and database skills. Excellent communication and multi-project management abilities are essential.

Qualifications

• Bachelor's degree in related field.
• 2–4 years of relevant experience.
• Strong communication and problem-solving skills.
• Ability to manage multiple, detailed projects under deadlines.
• Experience interfacing with customers and internal teams.

Responsibilities

• Interface between customers and project teams to ensure clear communication.
• Receive, review and monitor status of customer orders.
• Identify and resolve issues affecting on-time delivery of products.
• Develop, maintain and distribute performance reports and metrics.
• Enter data into databases and ensure root cause resolution and closure.

Skills

Customer focus

Data entry

Database management

Excel

PowerPoint

Access

Word

Education

Bachelor's degree

Tools

Access

Excel

Word

PowerPoint

Job description

Celestica Inc. is seeking a Customer Program Management Analyst to join our operations team in Malaysia. The role focuses on coordinating with customers, monitoring orders, and resolving issues to ensure on-time delivery while maintaining detailed performance reports.

The ideal candidate has a Bachelor's degree and 2–4 years of relevant experience, with strong data entry, Excel, and database skills. Excellent communication and multi-project management abilities are essential.