Customer-Focused Sales Coordination Specialist

Eng Hing Plastic Industries Sdn Bhd

Kepong

On-site

MYR 50,000 - 75,000

Full time

14 days+

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Job summary

Eng Hing Plastic Industries Sdn Bhd is seeking a Sales Administrator to handle daily sales support tasks, quotations, and order processing in Kuala Lumpur. You will maintain customer records, assist with pricing, and support the sales team to ensure smooth operations.

The role requires a Diploma or Bachelor’s degree in a related field, 1–2 years of experience, and strong MS Office and language skills (English, Bahasa Malaysia, Mandarin). Fresh graduates are welcome to apply.

Qualifications

Diploma or Bachelor’s degree in business-related field.
1–2 years of experience in sales administration, customer service, or a similar role.
Proficient in MS Office (Excel, Word, Outlook).
Strong communication and customer service skills.
Excellent organizational and time management abilities.
Experience with ERP or sales order systems is a plus.
Languages: English, Bahasa Malaysia and Mandarin.
Fresh graduates encouraged to apply.

Responsibilities

Manage daily sales administration activities, including handling customer enquiries, preparing quotations, processing sales orders, and maintaining accurate sales records and documentation.
Build and maintain strong customer relationships by providing timely support, resolving product complaints, and ensuring customer satisfaction.
Maintain and update customer information, pricing, and sample records, while reporting any product food safety and quality concerns to management and performing other assigned duties.