Proactive Sales & After-Sales Admin Specialist

HLM Machinery Sdn Bhd; Bintulu; On-site; MYR 28,000 - 45,000; Full time

Job summary

HLM Machinery Sdn Bhd in Malaysia is seeking an Administrative Support professional to assist Sales and After-Sales activities. You will monitor sales orders, service activities, and related tasks while coordinating with internal departments, customers, suppliers, and stakeholders.

The role requires a Diploma or Degree in Business Administration, Management, Marketing or related field, at least 1 year of relevant experience, and the ability to communicate with Mandarin-speaking customers.

Qualifications

• Diploma or degree in Business Administration, Management, Marketing or related field.
• Minimum 1 year of experience in administration, sales support, customer service, or related field.
• Able to communicate with Mandarin-speaking customers and/or relevant parties.
• Strong organizational and time-management skills.
• Able to monitor tasks independently and follow up proactively without constant supervision.
• Good communication and interpersonal skills.
• Fast learner with a positive attitude and willingness to learn new tasks and processes.
• Demonstrates initiative, responsibility and problem-solving skills.
• Good attention to detail and ability to handle multiple tasks.
• Proficient in Microsoft Excel and Word.
• Able to work independently as well as in a team.
• Experience in sales administration, service administration, or after-sales support is an advantage.

Responsibilities

• Provide administrative support for Sales and After-Sales activities.
• Monitor sales orders, customer-related matters, service activities, and other ongoing tasks.
• Follow up with the Sales, Service, and other relevant departments to ensure timely completion of tasks.
• Maintain and update records, reports, documents, and administrative data.
• Assist in preparing quotations, invoices, reports, correspondence, and other relevant documents when required.
• Coordinate and communicate with internal departments, customers, suppliers, and other relevant parties.
• Monitor pending matters and ensure proper follow-up until completion.
• Assist in tracking service schedules, job status, and after-sales activities.
• Handle general administrative duties and support the team in daily operations.
• Perform other duties and responsibilities as assigned by the supervisor or management.

Skills

Organizational skills

Time management

Communication skills

Multitasking

Proactive follow-up

Teamwork

Problem solving

Microsoft Excel

Microsoft Word

Education

Diploma or Degree in Business Administration/Management/Marketing

Tools

Microsoft Excel

Microsoft Word

Job description

HLM Machinery Sdn Bhd in Malaysia is seeking an Administrative Support professional to assist Sales and After-Sales activities. You will monitor sales orders, service activities, and related tasks while coordinating with internal departments, customers, suppliers, and stakeholders.

The role requires a Diploma or Degree in Business Administration, Management, Marketing or related field, at least 1 year of relevant experience, and the ability to communicate with Mandarin-speaking customers.