Customer-Focused Retail Sales Associate

MANJAKU RETAIL SDN. BHD.; Selangor; On-site; MYR 20,000 - 31,000; Full time

Job summary

Manjaku Holdings Sdn Bhd is seeking a friendly Retail Assistant to assist customers, identify needs, and drive sales in a busy mall environment. You will handle POS, stock reception, and maintain neat displays while delivering excellent service.

Fresh graduates are welcome; Bahasa Malaysia is required, and a positive customer-focused attitude is essential for success in our retail team.

Qualifications

• At least 1 year of sales or retail experience preferred.
• Fresh graduates are encouraged to apply.
• Good communication and customer service skills.
• Able to communicate in Bahasa Malaysia.

Responsibilities

• Assist customers in identifying and purchasing products that meet their needs.
• Deliver excellent customer service and ensure a positive shopping experience.
• Understand customers’ needs and recommend suitable products.
• Welcome, greet and engage customers professionally.
• Explain product features, benefits and usage accurately.
• Maximize sales opportunities and contribute to store revenue.
• Handle POS transactions accurately and efficiently.
• Assist with receiving, checking and arranging new stock and shipments.
• Ensure products are properly displayed and the sales floor is neat and organized.
• Keep updated on product information, promotions and pricing.
• Follow company policies, procedures and operational guidelines.

Skills

Customer service

Sales

Communication

Bahasa Malaysia

Job description

Manjaku Holdings Sdn Bhd is seeking a friendly Retail Assistant to assist customers, identify needs, and drive sales in a busy mall environment. You will handle POS, stock reception, and maintain neat displays while delivering excellent service.

Fresh graduates are welcome; Bahasa Malaysia is required, and a positive customer-focused attitude is essential for success in our retail team.