Retail Sales Associate: Customer-Focused & Growth-Minded

MANJAKU RETAIL SDN. BHD.; Johor; On-site; MYR 28,000 - 39,000; Full time

Job summary

MANJAKU RETAIL SDN. BHD. in Johor, Malaysia is seeking a friendly Retail Sales Associate to assist customers in identifying and purchasing products that meet their needs.

You will deliver excellent service and help ensure a positive shopping experience. The role involves understanding customer needs, recommending suitable products, handling POS transactions, stocking and merchandising, and staying informed about promotions and pricing.

Qualifications

• At least 1 year of sales or retail experience preferred.
• Fresh graduates are encouraged and welcome to apply.
• Good communication and customer service skills.
• Able to communicate in Bahasa Malaysia.
• Positive, customer-oriented attitude and comfortable working in a retail environment.

Responsibilities

• Assist customers in identifying and purchasing products that meet their needs.
• Deliver excellent customer service and ensure a positive shopping experience.
• Understand customers’ needs and recommend suitable products.
• Welcome, greet and engage customers professionally.
• Explain product features, benefits and usage accurately.
• Maximize sales opportunities and contribute to store revenue.
• Handle POS transactions accurately and efficiently.
• Assist with receiving, checking and arranging new stock and shipments.
• Ensure products are properly displayed and the sales floor is neat and organized.
• Keep updated on product information, promotions and pricing.
• Follow company policies, procedures and operational guidelines.

Skills

Customer service

Communication skills

Job description

MANJAKU RETAIL SDN. BHD. in Johor, Malaysia is seeking a friendly Retail Sales Associate to assist customers in identifying and purchasing products that meet their needs.

You will deliver excellent service and help ensure a positive shopping experience. The role involves understanding customer needs, recommending suitable products, handling POS transactions, stocking and merchandising, and staying informed about promotions and pricing.