Customer-Driven Retail Sales Associate

MANJAKU RETAIL SDN. BHD.; Pahang; On-site; MYR 20,000 - 31,000; Full time

Job summary

Manjaku Holdings Sdn Bhd in Malaysia is seeking a Retail Assistant to help customers identify and purchase products meeting their needs, delivering excellent service and ensuring a positive shopping experience.

You will greet customers professionally, explain product features and usage, and process POS transactions accurately while maintaining neat displays and staying updated on promotions.

Qualifications

• At least 1 year of sales or retail experience preferred.
• Fresh graduates are encouraged and welcome to apply.
• Good communication and customer service skills.
• Able to communicate in Bahasa Malaysia.
• Positive, customer-oriented attitude and comfortable working in a retail environment.

Responsibilities

• Assist customers in identifying and purchasing products that meet their needs.
• Deliver excellent customer service and ensure a positive shopping experience.
• Understand customers’ needs and recommend suitable products.
• Welcome, greet and engage customers professionally.
• Explain product features, benefits and usage accurately.
• Maximize sales opportunities and contribute to store revenue.
• Handle POS transactions accurately and efficiently.
• Assist with receiving, checking and arranging new stock and shipments.
• Ensure products are properly displayed and the sales floor is neat and organized.
• Keep updated on product information, promotions and pricing.
• Follow company policies, procedures and operational guidelines.

Skills

Customer service

Communication

Bahasa Malaysia

Job description

Manjaku Holdings Sdn Bhd in Malaysia is seeking a Retail Assistant to help customers identify and purchase products meeting their needs, delivering excellent service and ensuring a positive shopping experience.

You will greet customers professionally, explain product features and usage, and process POS transactions accurately while maintaining neat displays and staying updated on promotions.