Customer-Experience Retail Sales Associate

MANJAKU RETAIL SDN. BHD.; Selangor; On-site; MYR 22,000 - 33,000; Full time

Job summary

Manjaku Holdings Sdn Bhd is seeking a friendly Retail Assistant in Malaysia to help customers find products that meet their needs and ensure a positive shopping experience.

You will greet customers, explain features and usage, and recommend suitable products while handling POS transactions and keeping the floor neat and stocked. Fresh graduates are welcome to apply for this entry-level role.

Qualifications

• At least 1 year of sales/retail experience preferred.
• Fresh graduates are welcome to apply.
• Good communication and customer service skills.
• Able to communicate in Bahasa Malaysia.
• Positive, customer-oriented attitude for retail work.

Responsibilities

• Assist customers in identifying and purchasing products that meet their needs.
• Deliver excellent customer service and ensure a positive shopping experience.
• Understand customers’ needs and recommend suitable products.
• Welcome, greet and engage customers professionally.
• Explain product features, benefits and usage accurately.
• Maximize sales opportunities and contribute to store revenue.
• Handle POS transactions accurately and efficiently.
• Assist with receiving, checking and arranging new stock and shipments.
• Ensure products are properly displayed and the sales floor is neat and organized.
• Keep updated on product information, promotions and pricing.
• Follow company policies, procedures and operational guidelines.

Skills

Customer service

Communication

Bahasa Malaysia

Job description

Manjaku Holdings Sdn Bhd is seeking a friendly Retail Assistant in Malaysia to help customers find products that meet their needs and ensure a positive shopping experience.

You will greet customers, explain features and usage, and recommend suitable products while handling POS transactions and keeping the floor neat and stocked. Fresh graduates are welcome to apply for this entry-level role.