Retail Sales Associate - Customer-Focused & Growth Mindset

MANJAKU RETAIL SDN. BHD.; Malacca City; On-site; MYR 20,000 - 27,000; Full time

Job summary

Manjaku Holdings Sdn Bhd in Malaysia is seeking a customer‑oriented Retail Assistant to help shoppers identify and purchase products that meet their needs. You will welcome customers, greet them professionally, understand their requirements, and recommend suitable items to enhance their shopping experience.

Responsibilities include handling POS transactions accurately, assisting with stock receiving and display, keeping the floor neat, and staying updated on promotions and pricing.

Qualifications

• At least 1 year of sales or retail experience preferred.
• Fresh graduates are welcome to apply.
• Good communication and customer service skills.
• Able to communicate in Bahasa Malaysia.
• Positive, customer-oriented attitude and comfortable working in a retail environment.

Responsibilities

• Assist customers in identifying and purchasing products that meet their needs.
• Deliver excellent customer service and ensure a positive shopping experience.
• Understand customers’ needs and recommend suitable products.
• Welcome, greet and engage customers professionally.
• Explain product features, benefits and usage accurately.
• Maximize sales opportunities and contribute to store revenue.
• Handle POS transactions accurately and efficiently.
• Assist with receiving, checking and arranging new stock and shipments.
• Ensure products are properly displayed and the sales floor is neat and organized.
• Keep updated on product information, promotions and pricing.
• Follow company policies, procedures and operational guidelines.

Skills

Communication skills

Customer service

Bahasa Malaysia

POS system

Tools

POS system

Job description

Manjaku Holdings Sdn Bhd in Malaysia is seeking a customer‑oriented Retail Assistant to help shoppers identify and purchase products that meet their needs. You will welcome customers, greet them professionally, understand their requirements, and recommend suitable items to enhance their shopping experience.

Responsibilities include handling POS transactions accurately, assisting with stock receiving and display, keeping the floor neat, and staying updated on promotions and pricing.