Retail Sales Associate: Customer-Driven & Stock Support

MANJAKU RETAIL SDN. BHD.; Selangor; On-site; MYR 20,000 - 29,000; Full time

Job summary

MANJAKU RETAIL SDN. BHD. is seeking a Retail Assistant in Selangor to help customers find and buy products that meet their needs.

You will deliver excellent service and ensure a positive shopping experience while greeting customers and engaging them professionally. You will explain product features and usage, maximize sales, and handle POS transactions with accuracy. You’ll assist with stock receiving and display, while keeping the sales floor neat and organized and staying updated on promotions

Qualifications

• Experience in customer service or sales is preferred.
• Fresh graduates welcome to apply.
• Strong communication and customer service mindset.
• Ability to communicate in Bahasa Malaysia.

Responsibilities

• Assist customers in identifying and purchasing products that meet their needs.
• Deliver excellent customer service and ensure a positive shopping experience.
• Understand customers’ needs and recommend suitable products.
• Welcome, greet and engage customers professionally.
• Explain product features, benefits and usage accurately.
• Maximize sales opportunities and contribute to store revenue.
• Handle POS transactions accurately and efficiently.
• Assist with receiving, checking and arranging new stock and shipments.
• Ensure products are properly displayed and the sales floor is neat and organized.
• Keep updated on product information, promotions and pricing.
• Follow company policies, procedures and operational guidelines.

Skills

Customer service

Communication

Bahasa Malaysia

Retail sales

Tools

POS system

Job description

MANJAKU RETAIL SDN. BHD. is seeking a Retail Assistant in Selangor to help customers find and buy products that meet their needs.

You will deliver excellent service and ensure a positive shopping experience while greeting customers and engaging them professionally. You will explain product features and usage, maximize sales, and handle POS transactions with accuracy. You’ll assist with stock receiving and display, while keeping the sales floor neat and organized and staying updated on promotions