Customer-Focused Retail Associate & Product Expert

FAST RETAILING CO., LTD.; Malaysia; On-site; MYR 28,000 - 40,000; Full time

Job summary

Uniqlo Malaysia in Malaysia is seeking a Customer Service Associate to prepare the store for shoppers, greet customers, and assist with product selection.

You will support stock checks, merchandize cleanliness, and learn our training plan to become a product specialist. The role requires excellent English, a diploma or higher, and willingness to work shifts including weekends and public holidays.

Qualifications

• Required education: Diploma/ Bachelor Degree and above.
• Good in English (in terms of communication, reading and writing).
• Flexible to work on shift basis, including Saturdays, Sundays and Public Holidays.
• Pleasant, well-groomed, and enjoy interacting with people.
• Customer oriented, team player, and possess initiative.
• Have strong integrity, discipline, and honesty at all times.

Responsibilities

• Prepare the store for customers' shopping experience.
• You are expected to perform some simple cleaning at our merchandise fixtures, check stock and replenish necessarily.
• Greet customers with a smile and offer basket.
• Be of service by offering your assistance to product and advise to wear them.
• Be our product specialist.
• Follow company's training plan and take initiative for self-learning on our products and services.
• Check and ask superior when in doubt.
• Take ownership of products under your responsibility.
• Understand the items selling point, challenges and propose ideas to improve for customers' buying.
• Respect the working environment and your colleagues.
• Be polite, a team player and respect space of one another.
• No gossip and small talks that may hurt feelings of others.

Skills

Customer service

English communication

Team player

Initiative

Polite demeanor

Grooming

Education

Diploma/ Bachelor Degree and above

Job description

Uniqlo Malaysia in Malaysia is seeking a Customer Service Associate to prepare the store for shoppers, greet customers, and assist with product selection.

You will support stock checks, merchandize cleanliness, and learn our training plan to become a product specialist. The role requires excellent English, a diploma or higher, and willingness to work shifts including weekends and public holidays.