Customer-First Retail Associate & Product Specialist

FAST RETAILING CO., LTD.; Malaysia; On-site; MYR 25,000 - 33,000; Full time

Job summary

Uniqlo Malaysia is hiring a Customer Service Associate to prepare the store for shoppers and greet customers with a smile. You will assist with products, act as a product specialist, and follow the training plan to learn about our offerings.

The role requires a proactive, team-oriented person who respects colleagues and store standards. The position is based in Malaysia with shift work including weekends and public holidays, and emphasizes integrity, good English communication, and a friendly,

Qualifications

• Diploma or Bachelor's degree or higher.
• Good level of English (reading, writing and speaking).
• Willing to work on shift including weekends and public holidays.

Responsibilities

• Prepare the store for customers' shopping experience and greet customers with a smile.
• Assist customers with product information and advise on wearing products.
• Be a product specialist and follow the training plan to learn about products and services.
• Take ownership of products under your responsibility and maintain store standards.
• Respect colleagues and maintain a clean, welcoming environment.

Skills

Customer service

Communication

Teamwork

Initiative

Education

Diploma/Bachelor degree or higher

Job description

Uniqlo Malaysia is hiring a Customer Service Associate to prepare the store for shoppers and greet customers with a smile. You will assist with products, act as a product specialist, and follow the training plan to learn about our offerings.

The role requires a proactive, team-oriented person who respects colleagues and store standards. The position is based in Malaysia with shift work including weekends and public holidays, and emphasizes integrity, good English communication, and a friendly,