Customer Experience Specialist

IDC Technologies Global Solutions Sdn Bhd

Johor Bahru

Presencial

MYR 45.000 - 67.000

Jornada completa

Hace 8 días

Una candidatura completa en un minuto

Currículum y carta de presentación personalizados, listos para enviar.

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Descripción de la vacante

IDC Technologies Global Solutions Sdn Bhd is seeking a Customer Service Executive to maintain customer records, educate customers on product usage and benefits, and address inquiries about products, services, and company policies.

You will work with sales, technical support, and management to enhance the customer experience, meet response time and satisfaction benchmarks, and provide timely solutions to escalated issues in a fast-paced environment.

Descripción del empleo

IDC Technologies Global Solutions Sdn Bhd is seeking a Customer Service Executive to maintain customer records, educate customers on product usage and benefits, and address inquiries about products, services, and company policies.

You will work with sales, technical support, and management to enhance the customer experience, meet response time and satisfaction benchmarks, and provide timely solutions to escalated issues in a fast-paced environment.

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