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IDC Technologies Global Solutions Sdn Bhd is seeking a Customer Service Executive to maintain customer records, educate customers on product usage and benefits, and address inquiries about products, services, and company policies.
You will work with sales, technical support, and management to enhance the customer experience, meet response time and satisfaction benchmarks, and provide timely solutions to escalated issues in a fast-paced environment.
IDC Technologies Global Solutions Sdn Bhd is seeking a Customer Service Executive to maintain customer records, educate customers on product usage and benefits, and address inquiries about products, services, and company policies.
You will work with sales, technical support, and management to enhance the customer experience, meet response time and satisfaction benchmarks, and provide timely solutions to escalated issues in a fast-paced environment.