Customer Experience & Admin Specialist

KOPERASI DAGANG EMAS MALAYSIA BERHAD; Kajang , Bandar Baru Bangi, Serdang; Vor Ort; MYR 24.000 - 36.000; Vollzeit

Zusammenfassung

KOPERASI DAGANG EMAS MALAYSIA BERHAD is seeking a Customer Service Assistant to respond to customer inquiries and assist walk-in customers. You will help ensure service delivery standards and contribute to branch targets, while handling invoicing and administrative duties.

The role involves prospecting services to customers and performing other ad-hoc tasks as assigned to support branch operations.

Qualifikationen

• Respond to customer inquiries.
• Attend to customers and ensure service delivery standards are met in achieving total customer satisfaction.
• Contribute to team effort by accomplishing branch target.
• Responsible for branch invoicing and administrative duties.
• Prospect our services to walk-in customers.
• Other ad-hoc tasks as assigned.

Aufgaben

• Respond to customer inquiries.
• Attend to customers and ensure service delivery standards are met in achieving total customer satisfaction.
• Contribute to team effort by accomplishing branch target.
• Responsible for branch invoicing and administrative duties.
• Prospect our services to walk-in customers.
• Other ad-hoc tasks as assigned.

Kenntnisse

Customer service

Communication skills

Teamwork

Jobbeschreibung

KOPERASI DAGANG EMAS MALAYSIA BERHAD is seeking a Customer Service Assistant to respond to customer inquiries and assist walk-in customers. You will help ensure service delivery standards and contribute to branch targets, while handling invoicing and administrative duties.

The role involves prospecting services to customers and performing other ad-hoc tasks as assigned to support branch operations.