ASSISTANT EXECUTIVE (MALAYSIA)

Dxn2u; George Town; On-site; MYR 27,900 - 39,060; Full time

Job summary

A retail company in George Town is seeking candidates for a customer service position. The role involves attending to customers, responding to inquiries, assisting with order placements, and supporting daily operations. Ideal candidates should have a minimum of STPM, Diploma or Degree in Business, and fresh graduates are encouraged to apply. Strong communication and interpersonal skills are essential, and proficiency in Microsoft Office is desirable.

Qualifications

• Minimum STPM, Diploma or Degree in a relevant field.
• Fresh graduates are encouraged to apply.
• Prior experience in sales, retail, or customer service will be an added advantage.
• Good communication skills and ability to speak additional languages will be an advantage.
• Proficient in Microsoft Office applications.
• Able to work in a fast-paced environment.

Responsibilities

• Attend to customers at the sales counter and provide friendly service.
• Handle incoming phone calls and respond to customer inquiries.
• Assist customers with order placement and inquiries.
• Provide information regarding company products and services.
• Support daily branch operations to ensure smooth workflow.

Skills

Customer service

Communication skills

Sales experience

Interpersonal skills

Microsoft Office (Excel, Word)

Education

STPM, Diploma or Degree in Business Administration, Marketing

Job description

Responsibilities

• Attend to customers at the sales counter and provide friendly service.
• Handle incoming phone calls and respond to customer inquiries.
• Assist customers with order placement, membership registration, and counter inquiries.
• Provide customers with information regarding company products and services.
• Perform administrative tasks such as handling email inquiries, preparing sales reports, and issuing requisition forms.
• Support daily branch operations to ensure smooth workflow.

Requirements

• Minimum STPM, Diploma or Degree in Business Administration, Marketing, or a related field.
• Fresh graduates are encouraged to apply.
• Prior experience in sales, retail, or customer service will be an added advantage.
• Good communication skills and ability to speak additional languages will be an advantage.
• Proficient in Microsoft Office applications (Excel and Word).
• Strong interpersonal skills with the ability to build positive relationships and engage effectively with customers.
• Able to work in a fast-paced environment and handle busy work shifts with a positive attitude.
• Willing to travel or work outstation when required.

Additional Information

• Country: MALAYSIA
• Department: OPERATION