Customer Service Assistant

KOPERASI DAGANG EMAS MALAYSIA BERHAD; Kajang , Bandar Baru Bangi, Serdang; Vor Ort; MYR 24.000 - 36.000; Vollzeit

Zusammenfassung

KOPERASI DAGANG EMAS MALAYSIA BERHAD is seeking a Customer Service Assistant to respond to customer inquiries and assist walk-in customers. You will help ensure service delivery standards and contribute to branch targets, while handling invoicing and administrative duties.

The role involves prospecting services to customers and performing other ad-hoc tasks as assigned to support branch operations.

Qualifikationen

• Respond to customer inquiries.
• Attend to customers and ensure service delivery standards are met in achieving total customer satisfaction.
• Contribute to team effort by accomplishing branch target.
• Responsible for branch invoicing and administrative duties.
• Prospect our services to walk-in customers.
• Other ad-hoc tasks as assigned.

Aufgaben

• Respond to customer inquiries.
• Attend to customers and ensure service delivery standards are met in achieving total customer satisfaction.
• Contribute to team effort by accomplishing branch target.
• Responsible for branch invoicing and administrative duties.
• Prospect our services to walk-in customers.
• Other ad-hoc tasks as assigned.

Kenntnisse

Customer service

Communication skills

Teamwork

Jobbeschreibung

Customer Service Assistant role involving responding to customer inquiries and attending to customers to ensure service delivery standards are met in achieving total customer satisfaction.

Key responsibilities

Respond to customer inquiries

Attend to customers and ensure service delivery standards are met in achieving total customer satisfaction

Contribute to team effort by accomplishing branch target

Responsible for branch invoicing and administrative duties

Prospect our services to walk-in customers

Other ad-hoc tasks as assigned