Branch Customer Experience Specialist

KOPERASI DAGANG EMAS MALAYSIA BERHAD; Johor; On-site; MYR 20,000 - 31,000; Full time

Job summary

KOPERASI DAGANG EMAS MALAYSIA BERHAD is seeking a Customer Service Assistant in Johor to respond to customer inquiries and ensure service delivery standards are met for total customer satisfaction. The role includes attending to customers, supporting branch targets, handling invoicing and administrative duties, and assisting with ad-hoc tasks as needed.

The position involves engaging with walk-in customers, promoting services, and delivering excellent service at the branch level while

Responsibilities

• Respond to customer inquiries
• Attend to customers and ensure service delivery standards are met in achieving total customer satisfaction
• Contribute to team effort by accomplishing branch target
• Responsible for branch invoicing and administrative duties
• Prospect our services to walk-in customers
• Other ad-hoc tasks as assigned

Job description

KOPERASI DAGANG EMAS MALAYSIA BERHAD is seeking a Customer Service Assistant in Johor to respond to customer inquiries and ensure service delivery standards are met for total customer satisfaction. The role includes attending to customers, supporting branch targets, handling invoicing and administrative duties, and assisting with ad-hoc tasks as needed.

The position involves engaging with walk-in customers, promoting services, and delivering excellent service at the branch level while