Fresh Graduate: Customer Service & Operations Support

KOPERASI DAGANG EMAS MALAYSIA BERHAD; Skudai; On-site; MYR 22,000 - 32,000; Full time

Job summary

KOPERASI DAGANG EMAS MALAYSIA BERHAD is recruiting fresh graduates to join our customer service team as Operation Support (Customer Service Assistant). The role focuses on responding to customer inquiries and ensuring service delivery standards across branches, including Kuala Lumpur, Sabah, Selangor, Melaka, Johor and Penang.

Responsibilities include assisting customers, achieving branch targets, handling invoicing and administrative duties, prospecting services to walk-in customers, and

Qualifications

• Fresh graduates welcome to apply.
• No prior experience required, training provided.

Responsibilities

• Respond to customer's inquiry.
• Attend to customers and ensure service delivery standards are met in achieving total customer satisfaction.
• Contribute to team effort by accomplishing branch target.
• Responsible for branch invoicing and administrative duties.
• Prospect our services to walk-in customers.
• Other ad-hoc tasks that are assigned from time to time.

Skills

Customer service

Communication

Team player

Job description

KOPERASI DAGANG EMAS MALAYSIA BERHAD is recruiting fresh graduates to join our customer service team as Operation Support (Customer Service Assistant). The role focuses on responding to customer inquiries and ensuring service delivery standards across branches, including Kuala Lumpur, Sabah, Selangor, Melaka, Johor and Penang.

Responsibilities include assisting customers, achieving branch targets, handling invoicing and administrative duties, prospecting services to walk-in customers, and