Customer Acquisition Specialist: Growth & Retention

cnx; Kuala Lumpur; On-site; MYR 67,000 - 100,000; Full time

Job summary

cnx is seeking a Specialist, Customer Acquisition (advisor) in Kuala Lumpur to demonstrate the value of our client's products, drive new sales and renew contracts. You will manage high volumes of outbound calls and emails, forecast weekly/monthly results, and articulate product benefits to prospects.

You will maintain the CRM to ensure accurate data, handle objections, collaborate with the Sales Manager and team, and contribute to a professional customer experience across all interactions.

Qualifications

• Experience in selling or renewing contracts.
• Ability to articulate product value to customers.
• Strong communication and interpersonal skills.
• Proven track record in meeting or exceeding sales targets.

Responsibilities

• Demonstrate value and benefits of products to customers and renew contracts.
• Provide accurate weekly/monthly/quarterly sales forecasts.
• Master product knowledge to assess client requirements.
• Manage high volume of outbound calls and emails daily.
• Maintain the CRM with all relevant customer data and interactions.
• Collaborate with team and Sales Manager to ensure professional customer experience.

Skills

Sales forecasting

Outbound calling

CRM proficiency

Customer engagement

Objection handling

Tools

CRM software

Job description

cnx is seeking a Specialist, Customer Acquisition (advisor) in Kuala Lumpur to demonstrate the value of our client's products, drive new sales and renew contracts. You will manage high volumes of outbound calls and emails, forecast weekly/monthly results, and articulate product benefits to prospects.

You will maintain the CRM to ensure accurate data, handle objections, collaborate with the Sales Manager and team, and contribute to a professional customer experience across all interactions.