Customer Acquisition Executive (MY)

Aetherion Dataworks Sdn. Bhd.; Malaysia; On-site; MYR 33,480 - 61,380; Full time

Job summary

Aetheriondataworks is seeking a results-driven Customer Acquisition Executive to join our dynamic team. You will be the voice of the brand, handling outbound outreach and guiding prospects through the journey from interest to adoption.

In this role you will execute multi-channel outreach, build rapport with potential customers, and consistently hit monthly acquisition targets while collaborating with a fast-paced, energetic environment.

Qualifications

• Minimum of 1 year of telesales or outbound sales experience.
• Fluent in English, Mandarin, and Bahasa Malaysia.
• Excellent interpersonal and active listening skills.
• Proven track record of meeting or exceeding sales targets.
• Proficiency in MS Office, especially Excel and PowerPoint.
• Willingness to work assigned shifts, including weekends and public holidays.

Responsibilities

• Execute outbound calls and engage potential customers to drive product adoption.
• Use proven sales and closing techniques to meet monthly acquisition targets.
• Develop multi-channel strategies (phone, social media) to identify and qualify opportunities.
• Gather and document customer feedback to gain insights into the journey and optimize acquisition efforts.
• Demonstrate resilience by handling rejection and persisting with alternative approaches.
• Maintain up-to-date knowledge of industry trends and competitor activities.

Skills

Communication

Interpersonal skills

Active listening

MS Excel

MS PowerPoint

Tools

Microsoft Office

Job description

Are you a results-driven professional with a passion for connecting with people and driving growth?

We are a dynamic and innovative company looking for a motivated Customer Acquisition Executive to join our high-performing team. This role is the voice of our brand and the first point of contact for new customers, making it critical to our success. If you thrive in a target-driven environment and are looking for a role where you can learn, grow, and build a rewarding career, we want to hear from you.

In this role, you will: Be instrumental in expanding our customer base by converting leads into loyal clients. You will leverage your exceptional communication skills to build rapport, understand customer needs, and effectively present the value of our products.

What we offer

A clear path for professional and personal development.

Comprehensive training and ongoing coaching to ensure your success.

A collaborative, energetic, and fast-paced work environment.

The opportunity to directly contribute to the company's growth and be rewarded for your performance.

Key responsibilities

Execute outbound calls and engage potential customers via social platforms to welcome new registrants and drive product adoption.

Utilize proven sales and closing techniques to persuade customers and achieve monthly acquisition targets.

Develop and implement effective multi-channel strategies (phone, social media) to identify and qualify new sales opportunities.

Maintain up-to-date knowledge of industry trends and competitor activities to adapt strategies and secure a competitive edge.

Gather and document customer feedback to gain insights into the customer journey and optimize future acquisition efforts.

Demonstrate resilience by professionally handling rejection and persistently pursuing alternative approaches to overcome objections.

Qualifications & requirements

Minimum of 1 year of experience in a telesales, outbound call center, or related sales role.

Required Language Proficiency: Fluent in English, Mandarin, and Bahasa Malaysia (excellent verbal and written communication skills are essential).

Strong interpersonal and active listening skills, with the confidence to interact effectively with individuals at all levels.

A results-oriented mindset with a proven track record of meeting or exceeding sales targets.

Proficiency in Microsoft Office Suite (particularly Excel and PowerPoint).

Flexibility to work assigned shifts, including weekends and public holidays.

A proactive, professional, and enthusiastic attitude; a true team player who thrives in a dynamic environment.