Healthcare Front Desk & Billing Specialist

Sunway Medical Centre Sdn Bhd

Subang Jaya

On-site

MYR 36,000 - 58,000

Full time

14 days+

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Job summary

Sunway Medical Centre Bandar Sunway is hiring to manage reception and registration for specialist clinics, and to guide patients through admission and visitation procedures. Responsibilities include accurate entry of charges into the Hospital Information System (HIS), verifying insurance benefits, applying for GLs, and collecting payments.

Fresh graduates are encouraged to apply and weekend shifts are required.

Qualifications

Experience in front office operations or customer service in healthcare, retail or hospitality.
Willing to work staggered 24-hour shifts, including weekends and public holidays.
Fresh graduates are encouraged to apply to this role.

Responsibilities

Handle reception and registration for specialist clinics in a timely manner.
Provide guidance to patients regarding admission and visitation procedures.
Enter charges accurately into the Hospital Information System (HIS).
Verify and check charges, including doctor’s charges, upon patient billing.
Ensure billing and collection procedures are professional and accurate.
Verify insurance benefits and determine coverage for admission under defined policies.
Apply for Guarantee Letters (GL) and liaise with insurance providers.
Collect payments via cash, debit/credit cards, and cheques.
Assist in ad-hoc tasks or projects as assigned.