Credit Control & Collections Specialist

Sunway Medical Centre; Petaling Jaya; On-site; MYR 42,000 - 66,000; Full time

Job summary

Sunway Medical Centre Bandar Sunway is seeking an accounts receivable specialist to manage self-pay accounts, monitor ageing, issue reminder letters, and ensure timely collections within a hospital environment.

You will generate Statements of Account, assist in account reconciliation, provide financial advice to clients, and support ad-hoc projects. Fresh graduates are welcome to apply; Saturday half-day work is required during probation.

Qualifications

• Diploma or Degree in Accountancy/Finance/Business Administration, LCCI qualification or related discipline.
• Minimum 2 years of relevant working experience.
• Fresh graduates are welcomed to apply!

Responsibilities

• Handle and administer accounts receivable for Self-pay accounts to avoid possible bad debts and ensure collection is up-to-date.
• Monitor ageing, issue reminder letters and liaise with clients to ensure payment is received within credit term.
• Generate the Statement of Account (SOA) and email to clients early of every month and assist in account reconciliation.
• Produce up-to-date report on collection effort rendered and present to management with analysis and suggestion on next course of action.
• Determine and evaluate potential uncollectible, slow payer or difficult cases by providing updates to relevant parties.
• Feedback to enquiries raised by clients, investigate and revert to insurance/TPA/MCO companies on their queries, prepare breakdown charges and procedure codes related to hospital and consultants.
• Attend to enquiries, provide good customer service and ensure effective collection process in a professional manner.
• Understand clients' situation & provide financial advise accordingly whenever required.
• Assist in ad-hoc task/project assigned.

Skills

Negotiation

Analytical

Interpersonal

Problem solving

Listening

Communication

Education

Diploma/Degree in Accountancy or Finance

Job description

Sunway Medical Centre Bandar Sunway is seeking an accounts receivable specialist to manage self-pay accounts, monitor ageing, issue reminder letters, and ensure timely collections within a hospital environment.

You will generate Statements of Account, assist in account reconciliation, provide financial advice to clients, and support ad-hoc projects. Fresh graduates are welcome to apply; Saturday half-day work is required during probation.