Credit Control Executive

CVSKL - Cardiac Vascular Sentral Kuala Lumpur; Malaysia; On-site; MYR 39,060 - 55,800; Full time

Job summary

A healthcare institution in Malaysia seeks a professional for credit control to manage accounts receivable, ensure customer satisfaction, and support the finance department. Candidates should possess a diploma in Accounting/Finance, 3 years of relevant experience, and strong communication skills in English and Bahasa Malaysia. Proficiency in hospital systems and Microsoft Office is required, along with analytical problem-solving capabilities. This role involves invoicing, collections, and handling customer inquiries in a fast-paced environment.

Qualifications

• Minimum 3 years of experience in credit control/accounts receivable.
• Strong command of English and Bahasa Malaysia, both oral and written.
• Ability to work independently under tight timelines.

Responsibilities

• Collect outstanding receivables and follow up on overdue accounts.
• Prepare and distribute invoices and statements for corporate clients.
• Resolve billing discrepancies and handle customer enquiries.
• Monitor ageing reports and escalate problematic accounts.
• Assist in credit control processes and support legal/collection actions.

Skills

Interpersonal skills

Analytical skills

Problem-solving skills

Communication in English

Communication in Bahasa Malaysia

Education

Minimum Diploma in Accounting/Finance

Tools

Hospital Information System

Microsoft Office (Word, Excel, PowerPoint)

Job description

Responsible for the implementation of the SOPs, training and operations for the department to facilitate smooth customer service and experience in CVSKL to ensure excellence in service delivery and customer satisfaction.

Responsibilities

• Timely collection of outstanding receivables and consistent follow‑up on overdue accounts.
• Preparation and distribution of invoices, statements, and reminder notices for corporate clients.
• Handle customer enquiries, resolve billing discrepancies, and ensure accurate documentation.
• Monitor and track ageing reports, escalate problematic accounts, and support monthly collection reporting.
• Assist in overall credit control processes, including coordination with internal teams and supporting legal/collection actions when required

Requirement

• Education: Minimum Diploma in Accounting/Finance or relevant disciplines.
• Good command of English and Bahasa Malaysia (both oral & written) and strong interpersonal skills.
• At least three (3) years of working experience in credit control/accounts receivable.
• Strong analytical & problem-solving skills with the ability to work independently and under a tight timeline.
• Possess experience in using Hospital Information System and proficient in Microsoft Office applications (Word, Excel & PowerPoint).