Credit Admin

Website Design; Malaysia; On-site; MYR 3,500 - 5,500; Full time

Benefits offered by this job

Attractive Remuneration Package

Performance Bonus

Company Trip

Supportive working environment

Job summary

A company in finance and accounting services located in Malaysia is seeking an experienced individual for Accounts Receivable operations. Responsibilities include assisting in daily billing and collection processes, verifying receipts, and maintaining customer information. Ideal candidates should hold a Diploma or Bachelor’s Degree in Accounting or Finance, have at least 1-2 years of relevant experience, and be proficient in Microsoft Excel. Proficiency in Bahasa Malaysia, English, and Mandarin is required, and the role offers an attractive remuneration package including performance bonuses and company trips.

Qualifications

• 1-2 years AR experience or fresh graduate welcome.
• Able to communicate in Bahasa Malaysia, English and Mandarin.
• Proficient in Microsoft Excel and strong communication skills (Bahasa Malaysia, English, Mandarin).

Responsibilities

• Assist in daily AR and credit operations including billing and collection.
• Verify collection receipts and ensure timely bank-in of cheques.
• Maintain customer billing information and monitor outstanding payments.
• Maintain and update customer billing information with proper documentation attached to customer profiles.
• Monitor outstanding payments, analyze root causes of overdue invoices, and follow up with Sales team or clients to ensure timely resolution.
• Issue payment reminders or cancellation letters when required.
• Track pending account actions such as upgrades, downgrades and terminations, and alert relevant teams when due.
• Process and validate customer upgrade forms and maintain accurate service duration by adjusting package expiry dates.
• Coordinate and liaise with internal departments and third parties to resolve issues, improve processes and support workflow enhancements.
• Manage NFC Business Tag Cards from issuance to delivery, including tracking and status updates.

Skills

Interpersonal & communication skills

Proficiency in Microsoft Excel

Result oriented

Education

Diploma or Bachelor’s Degree in Accounting, Finance or related field

Job description

Responsibilities

• Assist Accounts Receivable and Accountant in daily AR and credit operations, including billing and collection processes.
• Verify collection receipts, ensure accurate data entry and timely bank-in of cheques.
• Generate sales billings/invoices and related documents accurately and on time, ensuring timely distribution to clients.
• Maintain and update customer billing information with proper documentation attached to customer profiles.
• Monitor outstanding payments, analyze root causes of overdue invoices, and follow up with Sales team or clients to ensure timely resolution.
• Issue payment reminders or cancellation letters when required.
• Track pending account actions such as upgrades, downgrades and terminations, and alert relevant teams when due.
• Process and validate customer upgrade forms and maintain accurate service duration by adjusting package expiry dates.
• Coordinate and liaise with internal departments and third parties to resolve issues, improve processes and support workflow enhancements.
• Manage NFC Business Tag Cards from issuance to delivery, including tracking and status updates.

Requirements

• Possess at least Diploma, Bachelor’s Degree in Accounting, Finance or related field.
• At least 1-2 years AR experience or 1-2 years working experience in credit control or fresh graduate is welcome.
• Motivated, committed with excellent interpersonal & communication skills.
• Result oriented and able to work in a team as well as independently with a strong sense of responsibility.
• Proficient in Microsoft Excel.
• Able to communicate in Bahasa Malaysia, English and Mandarin to effectively communicate with Mandarin-speaking clients.
• Attractive Remuneration Package
• Performance Bonus + Company Trip
• Supportive working environment