SENIOR EXECUTIVE - CREDIT CONTROL

Credit Bureau Malaysia; Malaysia; On-site; MYR 35,712 - 58,032; Full time

Job summary

Credit Bureau Malaysia in Malaysia is seeking an experienced professional to evaluate and monitor credit risk, oversee credit limits, and ensure adherence to credit control policies. The role emphasizes collaboration with Sales, Customer Service, and Finance.

You will review ageing, prepare monthly reports, and support audits while driving process improvements and accurate documentation of customer credit records.

Qualifications

• Minimum 3 years experience in credit control, accounts receivable or related field.
• Diploma or above in any related field.

Responsibilities

• Evaluate and review credit applications and monitor credit limits.
• Monitor credit exposure and customer payment behaviour.
• Conduct periodic credit reviews and adjust terms as needed.
• Ensure compliance with credit control policies.
• Prepare monthly ageing analyses and collection reports.
• Coordinate with Sales, Customer Service and Finance on accounts.
• Identify high-risk accounts and escalate to management.
• Support audits and finance-related system enhancements.
• Document and file customer credit records.

Skills

Credit control

Accounts receivable

Education

Diploma or above

Job description

Evaluate and review customer credit applications and recommend appropriate credit limits.

Monitor customers' credit exposure and payment behaviour.

Conduct periodic credit reviews and recommend revisions to credit terms where necessary.

Ensure compliance with the company's credit control policies and procedures.

Collection & Accounts Monitoring

Monitor customers' outstanding balances and ageing reports.

Follow up on overdue accounts through phone calls, emails, and customer visits when necessary.

Negotiate payment arrangements with customers while maintaining good business relationships.

Ensure collection targets and KPIs are achieved.

Identify high-risk accounts and recommend appropriate recovery actions.

Escalate problematic accounts to management.

Coordinate with Legal or external collection agencies where necessary.

Recommend suspension of credit facilities for delinquent customers.

Reporting & Analysis

Prepare monthly ageing analysis and collection reports.

Analyse collection performance and identify collection trends.

Present credit risk updates to management.

Assist in cash flow forecasting.

Cross-functional Collaboration

Work closely with Sales, Customer Service, and Finance departments regarding customer accounts.

Support auditors during internal and external audits.

Process Improvement

Review existing credit control processes and recommend improvements.

Ensure proper documentation and filing of customer credit records.

Participate in finance-related projects and system enhancements.

Requirements

Requirements

Min 3 years experience of credit control , account receivable or relevant field.

Min Diploma and Above in any related field