Coordinator Business Development (Viet Speaker) at Hapag-Lloyd AG

Hapag-Lloyd AG; Kuala Lumpur; On-site; MYR 40,000 - 60,000; Full time

Job summary

Hapag-Lloyd AG in Kuala Lumpur is seeking a on-site Coordinator Business Development (Viet Speaker) to drive customer value and develop a portfolio of growth accounts. This full-time role emphasizes building relationships, evaluating customer potential, and promoting digital tools and quotations.

The position requires 1–3 years in a commercial or customer service role within maritime/logistics, and fluency in Thai and English, along with strong communication and MS Office skills.

Qualifications

• 1-3 years in a commercial or customer service role, preferably in maritime/logistics.
• Proficient in Thai and English, both written and spoken.
• Strong communication and people skills; proactive and goal-oriented.

Responsibilities

• Establish and build client relationships.
• Evaluate customer potential and growth opportunities.
• Encourage use of web tools and web quotations.
• For growth accounts, prepare rate proposals timely and competitively.
• Provide market feedback on rates and competitive conditions to stakeholders.
• Follow up on customer business, quotations, and deadlines.
• Achieve core KPI targets.
• Identify challenges and propose practical solutions.

Skills

Thai language

English language

Communication skills

Tools

MS Office

Job description

Apply for Coordinator Business Development (Viet Speaker) at Hapag-Lloyd AG in Kuala Lumpur, M14, MY. This Full time on site position offers great opportunities for career growth.

Drive the highest levels of quality towards the assigned core customers, be customer-oriented and create value for customers as well as for Hapag-Lloyd. Develop a portfolio of customers that can be elevated to LKA. Drive Promote Digital products for Hapag-Lloyd.

Qualifications

• Minimum 1-3 years’ experience in a commercial role/customer service role, preferably in the maritime / logistics sector
• Very good command of written and spoken Thai & English
• Strong communication skills
• Working knowledge of MS Office
• Positive attitude
• Result driven team player with a proactive attitude
• Ability to work under pressure
• Goal and deadline driven
• Receptive and be able to grasp new ideas and motivate one’s self for personal development

Responsibilities

• Establish and build client relationships
• Evaluate Customer potential, determine opportunities for growth
• Encourage use of web tools and web quotations
• For selected growth accounts, prepare rate proposals, timely and competitive.
• Give feedback on the market including rates, competition activities, market conditions etc to all relevant stakeholders
• Follow up on customer business, quotations, freetime
• Achieve Core Key Performance indicators
• Examine challenges and problems and generate possible solutions