Contract Support Specialist — Billing & Compliance

CBRE Asia Pacific; Kuala Lumpur; On-site; MYR 54,000 - 80,000; Full time

Job summary

CBRE Group, Inc. in Kuala Lumpur seeks a Contract Support Associate to provide customer service and administrative support for a large Business Unit, Facility, or Account within Contract Quality Management.

You will respond to client inquiries, ensure contract scope compliance, onboard vendors, review invoices and POs, assist with monthly reporting, and help maintain health and safety documentation. This is a full-time, on-site role based in Ampang.

Qualifications

• Bachelor's degree in Finance, Business Administration, or related field.
• Understanding of processes, procedures, systems within own job function.
• Ability to communicate complex content concisely.
• Proficiency with Microsoft Office (Word, Excel, Outlook).
• Strong organizational skills and numerical ability.

Responsibilities

• Respond to client inquiries and follow up to ensure satisfaction.
• Understand contract scope and ensure work aligns with it.
• Champion financial and operational systems; identify cost-saving opportunities.
• Coordinate and onboard vendors for reactive and planned works.
• Review invoices, cost center coding, quotations and POs.
• Review and approve maintenance invoices and projects per agreements.
• Respond to inquiries on financial reports (AR, AP, POs).
• Deliver monthly reporting support for Contract and BU reviews.
• Assist with Health & Safety requirements and QHSE documentation.
• Gather data to identify and solve problems; suggest improvements.

Skills

Analytical thinking

Concise communication

Organizational skills

Numerical skills

Education

Bachelor's degree in Finance/Business

Tools

Microsoft Office

Job description

CBRE Group, Inc. in Kuala Lumpur seeks a Contract Support Associate to provide customer service and administrative support for a large Business Unit, Facility, or Account within Contract Quality Management.

You will respond to client inquiries, ensure contract scope compliance, onboard vendors, review invoices and POs, assist with monthly reporting, and help maintain health and safety documentation. This is a full-time, on-site role based in Ampang.