Contract & Finance Operations Specialist

CBRE Group, Inc.; Johor Bahru; On-site; MYR 48,000 - 72,000; Full time

Job summary

CBRE Group, Inc. is seeking a Contract Support Associate in Malaysia to deliver exceptional customer service and administrative support for a large Business Unit, Facility, or Account.

The role focuses on managing contractual services, billing, and compliant operations to meet client requirements. You will respond to client inquiries, coordinate vendors, review invoices, and provide monthly reporting while ensuring health, safety, and QHSE documentation is maintained.

Qualifications

• High School Diploma or GED required with 3-4 years of related experience.
• Understanding of processes, procedures, systems, and concepts within own job function.
• Ability to evaluate and communicate complex content concisely and logically.
• In-depth knowledge of Microsoft Office products (Word, Excel, Outlook).
• Strong organizational skills with an inquisitive mindset.
• Advanced math skills including calculations of percentages, discounts, and markups.

Responsibilities

• Respond to client inquiries and concerns to ensure timely, quality service delivery.
• Understand contract scope and ensure work is performed accordingly.
• Act as a financial and operational systems champion to identify cost-saving opportunities.
• Coordinate and onboard vendors for reactive and planned works; manage subcontractor paperwork.
• Review invoices for cost center coding; manage quotations and purchase orders with site teams and head office.
• Review and approve maintenance billing invoices and projects per contracts; ensure core outputs are delivered.
• Respond to inquiries on financial reports for AR, AP, and open POs.
• Provide monthly reporting support for Contract and BU Reviews.
• Assist with Health & Safety compliance including HSE reporting and maintaining QHSE docs.
• Gather and analyze data to solve complex problems and propose improvements.
• Impact team and related functions; suggest process improvements to increase efficiency.

Skills

Microsoft Office

Organizational skills

Advanced math

Analytical communication

Education

High School Diploma or GED

Job description

CBRE Group, Inc. is seeking a Contract Support Associate in Malaysia to deliver exceptional customer service and administrative support for a large Business Unit, Facility, or Account.

The role focuses on managing contractual services, billing, and compliant operations to meet client requirements. You will respond to client inquiries, coordinate vendors, review invoices, and provide monthly reporting while ensuring health, safety, and QHSE documentation is maintained.