Contract Support & Financial Operations Specialist

CBRE Asia Pacific; Ipoh; On-site; MYR 28,000 - 50,000; Full time

Job summary

CBRE Asia Pacific in Ipoh is seeking a Contract Support Associate to provide customer service and administrative support across a large business unit. You will handle inquiries, understand contract scopes, and assist with financial and operational processes.

The role emphasizes billing, invoicing, reporting, and adherence to HSE standards, with collaboration across site teams and head office. A strong office software skill set and analytic mindset are essential.

Qualifications

• High School Diploma or GED with 3-4 years of job-related experience.
• Knowledge of processes, procedures, systems within own job function.
• Ability to evaluate and communicate complex content clearly.
• Advanced math skills: percentages, discounts, markups.
• Proficient in Word, Excel, Outlook.

Responsibilities

• Respond to client inquiries and ensure timely service delivery and follow-up.
• Understand contract scope and ensure work is carried out accordingly.
• Champion financial and operational systems; identify cost-saving opportunities.
• Coordinate and onboard vendors for reactive and planned works.
• Review invoices, cost center coding, and billing processes; liaise with sites and head office.
• Review and approve maintenance invoices and projects per agreements.
• Respond to financial reports for Accounts Receivable, Payable, and POs.
• Deliver monthly reporting support for Contract and BU Reviews.
• Assist in Health & Safety duties; maintain QHSE documentation.
• Gather and analyze data to solve complex problems; propose improvements.

Skills

Customer service

Administrative support

Microsoft Office

Analytical thinking

Data analysis

Education

High School Diploma

Tools

Microsoft Office Suite

Job description

CBRE Asia Pacific in Ipoh is seeking a Contract Support Associate to provide customer service and administrative support across a large business unit. You will handle inquiries, understand contract scopes, and assist with financial and operational processes.

The role emphasizes billing, invoicing, reporting, and adherence to HSE standards, with collaboration across site teams and head office. A strong office software skill set and analytic mindset are essential.