Contract Support & Billing Specialist

CBRE Group, Inc.; Ipoh; On-site; MYR 36,000 - 48,000; Full time

Job summary

CBRE Group, Inc. is seeking a Contract Support Associate to deliver exceptional customer service and administrative support for a large Business Unit, Facility, or Account. You will manage contractual service delivery and support financial and operational processes.

You will engage with clients, vendors, and site teams to ensure accurate billing, reporting, and compliance with safety requirements, while continuously seeking improvements to processes and efficiency.

Qualifications

• High School Diploma or GED is required.
• Ability to evaluate and communicate complex content clearly.
• Strong proficiency with Microsoft Office and data handling.

Responsibilities

• Respond to client inquiries and ensure timely, quality service delivery.
• Understand the contract scope and ensure work aligns with it.
• Suggest cost-saving opportunities to maximize savings targets.
• Coordinate and onboard vendors for reactive and planned works.
• Review invoices, cost centre coding, quotes, and purchase orders.
• Approve maintenance billing invoices and project costs per agreements.
• Provide monthly reporting support on Contract and Unit reviews.
• Support Health & Safety requirements and maintain QHSE documentation.
• Gather and analyze data to identify complex problems and propose improvements.
• Influence related teams to improve efficiency and process changes.

Skills

Analytical thinking

Organizational skills

Communication

Problem solving

Attention to detail

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

CBRE Group, Inc. is seeking a Contract Support Associate to deliver exceptional customer service and administrative support for a large Business Unit, Facility, or Account. You will manage contractual service delivery and support financial and operational processes.

You will engage with clients, vendors, and site teams to ensure accurate billing, reporting, and compliance with safety requirements, while continuously seeking improvements to processes and efficiency.