Contract Support cum Receptionist

CBRE Group, Inc.; Kuala Lumpur; In loco; MYR 39.000 - 61.000; Tempo pieno

Descrizione del lavoro

CBRE Group, Inc. invites applications for the Contract Support Associate cum Receptionist role. Based in Kuala Lumpur, you will deliver customer service, handle contractual administration, and support billing and vendor onboarding within a large business unit.

You will review invoices, coordinate cost center coding, and assist with monthly reporting and HSE compliance. A finance or accounting background and strong MS Office skills are essential to succeed in this role.

Competenze

• Diploma or degree in finance or accounting.
• MS Office proficiency required.
• Ability to explain complex content clearly.
• Strong organizational and analytical skills.
• Knowledge of cost center coding and invoicing.

Mansioni

• Respond to client inquiries and ensure timely service delivery.
• Understand contract scope and ensure work aligns accordingly.
• Coordinate and onboard vendors for reactive and planned works.
• Review invoices, cost center coding, and billing processes.
• Prepare monthly reports for Contract and Business Unit reviews.
• Promote Health & Safety and maintain QHSE documentation.

Conoscenze

Advanced math

Organizational skills

Analytical thinking

Communication

Formazione

Diploma/ Degree in Finance or Accounting

Strumenti

Microsoft Office

Descrizione del lavoro

About The Role

As a CBRE Contract Support Associate cum Receptionist, you will provide exceptional customer service and administrative support to a large Business Unit, Facility, or Account.This job is part of the Contract Quality Management job function. They are responsible for managing the delivery of contractual services to ensure requirements are fulfilled.

What You'll Do

• Respond to client inquiries and concerns and ensure timely and quality service delivery and follow-up to ensure satisfaction.
• Understand the scope of the contract and make sure that all work is carried out accordingly.
• Be a financial and operational systems champion. Suggest efforts to put in place cost-saving opportunities to maximize customer and financial savings targets.
• Coordinate and onboard vendors for reactive and planned works and manage sub-contractor paperwork.
• Review processed invoices and ensure accurate cost center coding. Coordinate the billing application, calculating margins, raising invoices, and submitting to clients. Work closely with site teams and head office, ensuring accurate processing of quotations and purchase orders.
• Review and approve maintenance billing invoices and projects as per contracted agreements. Ensure consistent delivery of core operational and financial outputs on the account.
• Respond to inquiries on financial reports for Accounts Receivable, Payable, and open POs.
• Deliver monthly reporting support on Contract and Business Unit Reviews.
• Assist in ensuring compliance with Health & Safety requirements, including HSE reporting and promoting a safe work environment. Maintain QHSE documentation and ensure it is available using company systems.
• Gather and analyze data to identify and solve complex problems that arise with little or no precedent. May recommend new techniques.
• Impact own team and other teams whose work activities are closely related.
• Suggest improvements to existing processes and solutions to improve the efficiency of the team.

What You'll Need:

• Min. Diploma/Degree in Finance or Accounting.
• A comprehensive understanding of a range of processes, procedures, systems, and concepts within own job function is required.
• Ability to evaluate and communicate unusual and/or complex content in a concise and logical way.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Organizational skills with an advanced inquisitive mindset.
• Advanced math skills. Ability to calculate advanced figures such as percentages, discounts, and markups.