Content Safety Quality Analyst for AI & Policy

TikTok; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

TikTok is seeking a detail-oriented Quality Assurance and AI data evaluation professional to join the Safety Model Operations team. You will help build and refine datasets, ensure labeling accuracy, and support SOPs across global regions, collaborating with cross-functional teams including Operations, Algorithm, and Product.

Excellent English and Korean language skills are required; you will liaise daily with the Korea market and communicate complex safety policies in clear terms.

Qualifications

• Proven experience in internet Trust & Safety, Quality Assurance (QA), AI data evaluation, or policy operations.

Responsibilities

• Construct and iterate the core Golden Sets for the content safety ecosystem. Curate long-tail, high-risk, and complex edge cases to establish highly accurate data standards (Ground Truth) for platform safety policies, AI model evaluation, and global enforcement teams.
• Conduct deep-dive analyses on high-risk and highly debated safety cases to identify misapplication patterns and risk evolution trends. Translate policies into SOPs and operational guidelines.
• Drive the content safety data closed-loop. Collaborate with Operations, Algorithm, Product, and global teams to identify system vulnerabilities and improve AI agent interception efficacy.
• Systematize universal methodologies for content quality management and establish robust daily QA mechanisms.

Skills

QA & Trust & Safety

English proficiency

Korean liaison

Cross-functional collaboration

Analytical reasoning

Job description

TikTok is seeking a detail-oriented Quality Assurance and AI data evaluation professional to join the Safety Model Operations team. You will help build and refine datasets, ensure labeling accuracy, and support SOPs across global regions, collaborating with cross-functional teams including Operations, Algorithm, and Product.

Excellent English and Korean language skills are required; you will liaise daily with the Korea market and communicate complex safety policies in clear terms.