Content Moderation & Responsible AI Specialist

7802 Accent.Tech.Solut.Sdn Bhd Company; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

Accenture is seeking a Trust & Safety analyst in Kuala Lumpur to review and classify online content per client guidelines, while staying updated on AI governance and policy developments. You will investigate complex issues, develop prompts for evaluating AI models, and collaborate with a cross-functional team to refine content moderation practices.

The role emphasizes resilience, English proficiency, unbiased analysis, and the ability to work both independently and in teams within a

Qualifications

• Strong coping, emotional resilience and stress-management skills.
• Excellent comprehension and English language skills.
• Ability to perform duties objectively, without personal biases, in client policies' best interest.
• Strong attention to detail and accuracy.
• Comfort synthesizing and analyzing information from multiple streams.
• Strong critical thinking and decision-making abilities.
• Deep familiarity and passion for the internet and online culture.
• High awareness of political and social contexts in the supported market/region.
• Ability to work well independently and in a team.
• Willingness to work rotating shifts and adapt to changing business needs.
• Commitment to quality, efficiency and effectiveness.

Responsibilities

• Review, classify and/or remove content per client guidelines using specific tools and channels.
• Stay updated on client policies, industry trends and responsible AI regulations.
• Investigate and resolve complex content issues with the Trust & Safety team.
• Develop prompt strategies to interrogate large language models on responsible AI topics including medical and legal content.
• Analyze model responses for appropriateness and disclosures per guidance.
• Collaborate with teammates to build a comprehensive understanding of AI governance issues.
• Contribute to best practices and guidelines for content moderation and responsible AI policy.

Skills

Resilience

English fluency

Objectivity

Attention to detail

Analytical thinking

Critical thinking

Internet culture

Cultural awareness

Teamwork

Shift work

Flexibility

Policy understanding

Education

Open to fresh graduates

Job description

Accenture is seeking a Trust & Safety analyst in Kuala Lumpur to review and classify online content per client guidelines, while staying updated on AI governance and policy developments. You will investigate complex issues, develop prompts for evaluating AI models, and collaborate with a cross-functional team to refine content moderation practices.

The role emphasizes resilience, English proficiency, unbiased analysis, and the ability to work both independently and in teams within a