Trust & Safety Associate - AI Governance & Moderation

Accenture Southeast Asia; Kuala Lumpur; On-site; MYR 50,000 - 84,000; Full time

Job summary

Accenture Southeast Asia is seeking a Trust & Safety content moderation professional to analyze and review user profiles, audio, videos, and text-based content in alignment with client guidelines. You may engage with potentially disturbing content while supporting the integrity and safety of online platforms.

The role emphasizes resilience, strong language skills in English and Japanese, and the ability to work in shifts within a fast-paced environment, contributing to responsible AI governance

Qualifications

• Strong coping, emotional resilience and stress-management skills.
• Excellent comprehension and communication in English and Japanese.
• Ability to perform duties objectively in line with client policies.
• Strong attention to detail and ability to synthesize information.

Responsibilities

• Review, classify and/or remove content according to client guidelines using specific tools and channels.
• Stay updated on client policies, industry trends, and responsible AI regulations.
• Investigate, resolve and relay complex content issues to the Trust and Safety team.
• Develop and execute prompt strategies to interrogate large language models on responsible AI topics.
• Analyze the model's responses for appropriateness and disclaimers.
• Collaborate with teammates to understand responsible AI issues from model responses.
• Contribute to best practices and guidelines for content moderation and governance.

Skills

Resilience

English & Japanese

Attention to detail

Critical thinking

Teamwork

Shift flexibility

Content awareness

Job description

Accenture Southeast Asia is seeking a Trust & Safety content moderation professional to analyze and review user profiles, audio, videos, and text-based content in alignment with client guidelines. You may engage with potentially disturbing content while supporting the integrity and safety of online platforms.

The role emphasizes resilience, strong language skills in English and Japanese, and the ability to work in shifts within a fast-paced environment, contributing to responsible AI governance