Content Moderation Advisor – English (On-site, Rotational)

Concentrix; Kuala Lumpur; On-site; MYR 42,000 - 66,000; Full time

Job summary

Concentrix is seeking an Advisor I, Content Moderator (English) for on-site work in Kuala Lumpur. The role focuses on safeguarding platform safety by reviewing posts and media, enforcing guidelines, and handling user reports.

You will rotate shifts, including nights and weekends, and join the project with readiness to start on 02 November 2026. The position requires a minimum degree and strong English proficiency, with the ability to review graphic content and maintain a professional support

Qualifications

• English professional proficiency (speaking, reading, writing).
• Ability to review graphic content.
• Flexible to rotate shifts including nights, weekends, and holidays.

Responsibilities

• Review user-generated posts, comments, and multimedia for policy compliance.
• Apply community standards to identify, remove or flag content.
• Escalate severe or dangerous content promptly.
• Process user reports and handle disputes professionally.
• Use software to track, flag, and report violating content.
• Provide feedback on policy gaps and emerging trends to improve safety.

Skills

English proficiency

Content moderation review

Extreme content review

Education

Degree or above

Job description

Concentrix is seeking an Advisor I, Content Moderator (English) for on-site work in Kuala Lumpur. The role focuses on safeguarding platform safety by reviewing posts and media, enforcing guidelines, and handling user reports.

You will rotate shifts, including nights and weekends, and join the project with readiness to start on 02 November 2026. The position requires a minimum degree and strong English proficiency, with the ability to review graphic content and maintain a professional support