Senior Content Moderation & Policy Specialist

Cognizant Malaysia; Subang Jaya; On-site; MYR 45,000 - 78,000; Full time

Job summary

Cognizant Malaysia is seeking a content moderator to review and adjudicate advertising submissions for policy compliance with platform rules and regional standards.

You will apply language-market expertise to evaluate nuanced content in assigned languages, accurately categorize non-compliant material, and elevate it according to defined workflows and SLAs. The role requires maintaining high-quality review across a high-volume queue, including weekend and overnight shifts.

Responsibilities

• Review and adjudicate advertising content against platform-specific policies, including prohibited categories, restricted verticals, and regional regulatory standards.
• Apply language-market expertise to evaluate nuanced or culturally sensitive content in assigned languages.
• Accurately categorize and elevate non-compliant content according to defined workflows and SLAs.
• Maintain consistent review quality across high-volume queues, including during weekend and overnight shifts.

Job description

Cognizant Malaysia is seeking a content moderator to review and adjudicate advertising submissions for policy compliance with platform rules and regional standards.

You will apply language-market expertise to evaluate nuanced content in assigned languages, accurately categorize non-compliant material, and elevate it according to defined workflows and SLAs. The role requires maintaining high-quality review across a high-volume queue, including weekend and overnight shifts.