Indonesian Content Moderation Associate - Community Safety

7802 Accent.Tech.Solut.Sdn Bhd Company; Kuala Lumpur; On-site; MYR 42,000 - 78,000; Full time

Job summary

Accenture is hiring a Content Moderator in Kuala Lumpur to review and classify user content, ensuring compliance with client guidelines. You will assess text, audio, and video, escalating issues as needed and supporting ongoing policy updates.

The role requires resilience and strong communication in English and Indonesian, with a focus on maintaining safe online communities. Join a global team that values well-being and continuous learning, with opportunities to grow through training and

Qualifications

• Strong coping and resilience required to handle sensitive content.
• Excellent comprehension and clear communication in English and Indonesian.
• Ability to analyze information from multiple sources and apply client policies.

Responsibilities

• Review, classify and remove content per client guidelines using specific tools.
• Stay updated on changing client policies and guidelines.
• Investigate and resolve complex content issues with the Trust & Safety team.
• Advocate for the user community while upholding platform standards.
• Participate in process improvements to boost quality and efficiency.
• Engage in training and discussions for role development.
• Discuss socially sensitive topics to help keep communities safe.

Skills

Emotional resilience

English & Indonesian

Attention to detail

Critical thinking

Policy understanding

Team collaboration

Shift flexibility

Content moderation

Internet awareness

Job description

Accenture is hiring a Content Moderator in Kuala Lumpur to review and classify user content, ensuring compliance with client guidelines. You will assess text, audio, and video, escalating issues as needed and supporting ongoing policy updates.

The role requires resilience and strong communication in English and Indonesian, with a focus on maintaining safe online communities. Join a global team that values well-being and continuous learning, with opportunities to grow through training and