Content Moderator (Mandarin) - 24/7 Kuala Lumpur

Cognizant; Kuala Lumpur; On-site; MYR 20,000 - 33,000; Full time

Job summary

Cognizant in Kuala Lumpur is hiring a Content Moderator – Mandarin on a contract basis. You will moderate content to ensure decisions align with client policies and guidelines, reviewing both user-generated and editorial content across text, images, audio, and video.

The role requires 0-3 years of experience and the ability to handle explicit and sensitive material, with a focus on meeting daily KPIs and maintaining confidentiality.

Qualifications

• Mandarin language proficiency required.
• Strong attention to detail and ability to handle sensitive content.

Responsibilities

• Moderate content to ensure accurate decisions in line with client policies.
• Review user-generated and editorial content across text, images, audio, and video.
• Review sensitive content, including graphic material.
• Identify improvement opportunities and solutions to problems.
• Ensure content compliance and meet turnaround times.
• Follow established policies and escalate issues as needed.

Skills

Mandarin language

Job description

Cognizant in Kuala Lumpur is hiring a Content Moderator – Mandarin on a contract basis. You will moderate content to ensure decisions align with client policies and guidelines, reviewing both user-generated and editorial content across text, images, audio, and video.

The role requires 0-3 years of experience and the ability to handle explicit and sensitive material, with a focus on meeting daily KPIs and maintaining confidentiality.